Assistant Store Manager (Miami)
Company: EmergencyMD
Location: Miami
Posted on: January 23, 2025
Job Description:
FlynnO'Hara School Uniforms is currently seeking a Full Time
Assistant Store Manager for our Miami, FL retail location. The
Assistant Store Manager is primarily responsible for managing
sales, operations, asset protection, and human resources functions
of the store to ensure a great customer experience and maximum
profitability.DUTIES:
- Assume responsibility for the operations of the store in the
absence of the Store Manager.
- Assist in the direction and supervision of associates engaged
in sales, inventory-taking, and reconciling cash receipts or in
performing guest services.
- Ensure weekly schedules are followed to ensure proper floor
coverage, review station schedules for accuracy.
- Promote legendary customer service by ensuring associates are
greeting and assisting customers; respond to customer inquiries and
concerns in a professional and timely manner.
- Actively monitor inventory levels and sales to make timely and
appropriate requests to maximize store fulfillment.
- Promote the use of product knowledge as a tool to enhance
employee productivity, sales, and service levels.
- Maintain a visually appealing store, ensuring proper
housekeeping; visual merchandising and organization are kept to the
highest standard. Train associates on visual merchandising to
ensure the store is always maintained.
- Comply with all policies and procedures related to the opening
and closing of the store, cash register transactions, bank
deposits, and daily cash reconciliations.
- Proactively manage all aspects of loss prevention to ensure the
protection of company assets including cash, merchandise, and
company property.
- Assist Store Manager in minimizing employee turnover rates by
focusing on hiring qualified people, taking time to effectively
orient new employees, set clear performance expectations, train,
and coach; give constructive performance feedback.
- Build strong sales and service relationships with guests
through inspiring and motivating the team into action. Set the
tone, pace, and consistently model key sales and service behaviors
with every team member creating an optimal guest purchase
experience.
- Maximize all email capture to ensure optimal customer
communication.
- Must be flexible to travel to school events, company meetings,
and off-site projects.
- Prepare and oversee physical inventory, receiving of
merchandise, and reporting discrepancies. Ensure compliance with
all applicable laws.
- Ensure consistent execution of company policies and
procedures.
- Other duties as assigned/required.QUALIFICATIONS:
- High School diploma or equivalent.
- 3 years' retail experience preferred.
- 1 year management team supervision.
- Proficient in Windows based software, including Microsoft
Outlook, Word, and Excel.
- Ability to analyze sales and inventory reports. Open
availability to work a flexible schedule including nights and
weekends to support the needs of the company.
- Ability to effectively build relationships with guests, peers,
and leadership.
- Comfortable with making decisions and mediating conflict within
the team environment.
- Ability to adapt to challenges while remaining calm in a
fast-paced retail environment.
- Ability to delegate and prioritize tasks and
responsibilities.
- Strong leadership qualities with the ability to effectively
communicate across all levels within the organization and with
guests.
- Clear and effective written and verbal communication and strong
interpersonal skills.
- Ability to be on your feet most of the day or moving on the
sales floor or stockroom.
- Physical activities include bending, kneeling, lifting 30 lbs.,
climbing, carrying, walking, and/or reaching on a frequent
basis.
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Keywords: EmergencyMD, Tamarac , Assistant Store Manager (Miami), Executive , Miami, Florida
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