Senior Director of Engineering, Core Services

Company: Medium
Location: Miami
Posted on: February 1, 2025

Job Description:

About KandjiKandji is the Apple device management and security platform that empowers secure and productive global work. With Kandji, Apple devices transform themselves into enterprise-ready endpoints, with all the right apps, settings, and security systems in place. Through advanced automation and thoughtful experiences, we're bringing much-needed harmony to the way IT, InfoSec, and Apple device users work today and tomorrow.Some of the smartest money in tech has partnered with Kandji to realize our vision, including Tiger Global, Felicis, Greycroft, First Round Capital, and Okta Ventures. In July 2024, Kandji raised $100 million in capital from General Catalyst, bringing Kandji's valuation to $850 Million.Since Kandji's Series C in 2021, the company has seen a 600%+ increase in annual recurring revenue, and its customer base has grown nearly 4X across 40+ industries. Notable customers include Allbirds, Canva, and Notion, and the company has partnerships with such industry giants as ServiceNow, AWS, and Okta.Kandji was also named to Forbes' Next Billion Dollar Startup List 2023 and recognized as a top venture-backed startup with the potential to reach unicorn status.The OpportunityReporting directly to the CTO, as Senior Director of Engineering for Core Services you will oversee software engineering teams focused on Kandji's core shared services platform, DevOps and Infrastructure. You will work closely with engineering and product leaders across the company to ensure that Kandji is hiring amazing people and delivering best in class products. This position is also responsible for helping to drive engineering practices across the organization, working with a guild of like-minded leaders to continuously improve our engineering practices, agile implementation and delivery capabilities.How You Will Make a Difference Day to Day

• Drive Technical Vision: Develop and implement a cohesive technical strategy that ensures scalability, reusability, and technical excellence.
• Lead and Develop Teams: Mentor engineering managers and individual contributors while fostering a high-performing, collaborative culture.
• Ensure Scalable Systems: Champion the development of scalable, efficient, and sustainable engineering practices.
• Inspire Innovation: Champion a culture of innovation by driving initiatives such as hackathons, cross-team technical showcases, and exploration of emerging technologies.
• Optimize Infrastructure: Work closely with DevOps and infrastructure teams to enhance scalability, system reliability, and performance. Implement solutions for improving system monitoring, logging, and release/incident management.
• Drive Engineering Metrics: Establish and monitor key engineering metrics (e.g., velocity, sprint completion, defect rate) to measure team performance, identify areas for improvement, and ensure high standards of engineering excellence.
• Optimize Processes: Use data-driven insights to optimize engineering processes, implementing continuous feedback loops and fostering a culture of transparency and accountability. Be a focal point for evangelizing engineering best practices across the organization.We'd love to hear from you if you have
  • Bachelor's degree in Computer Science degree (or equivalent experience).
  • 10+ years of experience in increasingly responsible roles, with at least 5+ years of team leadership in a complex global business environment.
  • Proven ability to manage a team of 25+ engineers, including managers.
  • Domain expertise in one or more of the following: enterprise SaaS, developer platforms, large-scale data systems, IoT.
  • Strong background in leveraging and improving infrastructure, platform, and data components across a growing product portfolio.
  • Demonstrated track record of delivering highly scalable platforms within enterprise environments, focusing on performance and user experience.
  • Proven success in hiring, retaining, and developing diverse engineering talent, with a demonstrated commitment to creating an inclusive team environment.
  • Proven experience in managing and scaling infrastructure teams, ensuring high availability, reliability, and performance of critical systems.
  • Strong background in DevOps, including implementing automated testing strategies, continuous integration (CI), and continuous delivery (CD) practices to ensure high-quality software delivery.
  • Expertise in systems monitoring, incident management, and infrastructure automation to improve system uptime and resilience.
  • Experience in defining and tracking engineering metrics to assess team productivity, quality, and efficiency. Ability to leverage data to drive decisions and improve delivery processes.
  • Demonstrated success in managing engineering teams working in a fast-paced, agile environment while balancing technical excellence with business priorities.Nice to haves, but NOT required
    • Expertise in platform architecture, including microservices, event-driven systems, and distributed computing at scale.
    • Proven success in building and scaling developer platforms or reusable engineering components.
    • Strong understanding of data systems, including data pipelines, observability tools, and real-time data processing.
    • Experience leading engineering efforts in a rapidly scaling environment, balancing technical excellence with business agility.
    • Familiarity with compliance and security best practices for platform engineering, especially in regulated industries (e.g., GDPR, SOC 2, ISO 27001).
    • Familiarity with cloud infrastructure management tools (e.g., Terraform, Kubernetes) and CI/CD pipelines to ensure efficient and reliable deployment processes.
    • Experience with infrastructure monitoring tools (e.g., Datadog).
    • Experience with agile project management tools (e.g., Jira, Trello) and performance tracking tools to continuously refine team processes and deliver on strategic objectives.Benefits & Perks
      • Competitive salary
      • 100% individual and dependent medical + dental + vision coverage
      • 401(k) with a 4% company match
      • 20 days PTO
      • Kandji Wellness Week the first week in July
      • Equity for full-time employees
      • Up to 16 weeks of paid leave for new parents
      • Paid Family and Medical Leave
      • Modern Health - Mental Health Benefits - Individual and Dependents
      • Fertility Benefits
      • Working Advantage Employee Discounts
      • Free onsite fitness center
      • Free parking
      • Lunch 5 days/week
      • Exciting opportunities for career growth
      • An outstanding, inclusive cultureWe are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you're someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you.At Kandji we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.Kandji is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.
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Keywords: Medium, Tamarac , Senior Director of Engineering, Core Services, Engineering , Miami, Florida